FAQs
Frequently Asked Questions
1. What products do you offer?
At Eucalyscent, we offer a variety of eucalyptus-infused products, including essential oils, candles, body care items, and wellness kits. Each product is designed to harness the natural benefits of eucalyptus for your health and well-being.
2. Are your products eco-friendly?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
3. How should I use eucalyptus essential oil?
Eucalyptus essential oil can be used in a diffuser, added to bath water, or diluted with a carrier oil for topical application. We recommend following the instructions on the product label for the best results.
4. Do you offer international shipping?
Yes, we offer international shipping! Check our shipping policy for details on rates and delivery times.
5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our shipping partner’s website.
6. What is your return policy?
We want you to love your Eucalyscent products! If you’re not satisfied, please contact us within 30 days of receiving your order to initiate a return or exchange. For more details, check out our return policy page.
7. How can I get in touch with customer service?
You can reach our customer service team via email at [email address] or through our contact form. We’re here to assist you and will respond as quickly as possible.
8. Where can I learn more about the benefits of eucalyptus?
Check out our blog for articles on the many benefits of eucalyptus, tips for incorporating it into your daily routine, and more. We love sharing our passion for this amazing plant!